9/1/2023 0 Comments Southwest flights to key west“Southwest has built its reputation on customer service, and I expect them to do everything possible to make their loyal customers whole,” Graves said in a statement. Sam Graves (R-Mo.), who is expected to lead the committee next year, said on Wednesday that full access to refunds and reimbursements for hotels, food and alternative travel costs from Southwest was the “right thing to do,” but did not promise any forthcoming actions from the committee. The current ranking member of the House Transportation Committee, Rep. 24 “will include full fare and any other unused charges,” Larsen tweeted. Rick Larsen of Washington, who will be the top Democrat on the House Transportation Committee next year, said on Tuesday that he’d spoken with officials at Southwest, who told him cancellations as of Christmas Eve were “deemed controllable,” meaning passengers are entitled to refunds and reimbursements as a result of the airline’s meltdown. Maria Cantwell of Washington, chair of the Senate Commerce Committee, have already said they plan to probe the matter when lawmakers return next year. Typically, compensation owed to fliers depends on whether an event was in the airline’s control - like an equipment malfunction - or out of its control, like weather. Just before the Labor Day weekend, DOT published a dashboard showing each airline’s cancellation and refund policies, a move that prompted many airlines to make those policies more consumer-friendly, such as offering more generous hotel and meal vouchers when flights get canceled or significantly delayed and more flexibility to reschedule flights. “We’re focused on safely getting all of the pieces back into position to end this rolling struggle,” Jordan said.ĭo you work for an airline or the FAA? We are examining what’s behind perpetual airline staffing shortages, flight delays and cancellations. The airline has canceled more than 2,500 flights Wednesday and another nearly 2,400 for Thursday, according to flight tracking website FlightAware, just to reset its schedule with the flights it knows it can operate. This direct flight takes around 3 hours and 22 minutes and is operated by JetBlue. The longest flight from Key West EYW is a 854 mile (1,374 km) non-stop route to Boston BOS. “We reached a decision point to significantly reduce our flying to catch up,” Jordan said. At present, there are 20 domestic flights from Key West. Late Tuesday, Southwest CEO Bob Jordan had his first on-camera appearance about the problems, in which continuing bad weather quickly overwhelmed Southwest’s internal scheduling system, leaving crews stranded and planes parked as the system struggled to match people to equipment. “They pledged to me that they’re going to do that. Reach Cassandra at or at (731) 694-7261.“In order to restore that relationship with their customers, Southwest is going to have to not only make them financially whole, but find a way to really rebuild trust and confidence,” Buttigieg said in a stern appearance that is a marked departure from his more typically genial demeanor. Allegiant Air will also add a temporary route to Rapid City, SD in August for the City of Sturgis Motorcycle Rally.Īllegiant Air also recently announced twice-weekly flights to Key West, FL and Greensboro, NC beginning in June.īrinley Hineman and Sandy Mazza contributed.Ĭassandra Stephenson covers business at The Tennessean, part of the USA Today Network - Tennessee. These flights, with rates starting at $49, will begin in May. Amid the downturn, the airport has continued its $1.4 billion expansion plan, including a new Concourse D with six gates, new restaurants and amenities for Southwest Airlines.Īirport officials are preparing for what they expect will be a strong comeback, and the number of nonstop flight options at BNA has increased in recent months.Įarlier in February, Allegiant Air announced it will add four twice-weekly nonstop routes from BNA, including flights to Albany, NY, McAllen, Texas, Portsmouth, NH, and Boise, Idaho. 14 and once-per-day nonstop flights to the Savannah-Hilton Head International Airport starting March 11.īNA welcomed nearly 18.3 million passengers in 2019, but the COVID-19 pandemic plunged traffic to all-time lows in 2020 with just 8.3 million travelers. This is the latest expansion for Dallas-based Southwest Airlines, which added twice daily nonstop flights from Nashville to the Sarasota-Bradenton International Airport starting Feb. Flights to Destin will run three times daily and one-way rates start at $69. The airline will begin nonstop flights from Nashville International Airport (BNA) to the Destin-Fort Walton Beach Airport on May 6. Southwest Airlines is boosting its nonstop flight offerings from Nashville International Airport with direct service to Destin, Florida, the company announced Thursday. View Gallery: Nashville International Airport (BNA) opens new Concourse D
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